Global Benefits Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee employee benefits programs throughout the US and UK.

• Handle daily benefits operations, which include managing eligibility, enrollments, life events, terminations, and responding to employee inquiries.

• Assist with the annual open enrollment and benefits renewal processes.

• Guarantee the prompt and precise processing of employee elections and changes to benefits.

• Conduct regular audits of enrollment data, automatic enrollments, payroll deductions, and carrier files to ensure data integrity.

• Act as a primary administrator for benefits enrollment and vendor platforms (e.g., Dayforce, Employee Navigator, Fidelity, Pension schemes, etc.).

• Coordinate eligibility feeds, enrollment files, and system integrations with the HRIS and payroll teams.

• Resolve employee enrollment issues and vendor-related escalations.

• Collaborate with brokers, carriers, and third-party administrators to provide high-quality service delivery.

• Support the implementation of new vendors, programs, and system enhancements.

• Keep track of industry trends, emerging benefits programs, and employee expectations.

• Engage in benefits benchmarking exercises and market surveys.

• Analyze utilization, participation, and cost data to pinpoint opportunities for program improvements.

• Generate regular reports on enrollment activity, utilization trends, vendor performance, and program costs.

⛳️ Requirements

• A Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field, or equivalent experience.

• 5–7 years of progressive experience in benefits administration, including experience with global organizations.

• In-depth knowledge of both US and UK benefits programs, enrollment processes, and vendor administration.

• Proven experience managing employee elections through benefits administration platforms and HRIS systems.

• History of collaboration with benefits brokers, consultants, carriers, and third-party administrators.

• Strong analytical capabilities with experience in utilizing benefits data for decision-making.

• Advanced skills in Microsoft Excel and reporting tools.

• Excellent organizational, project management, and problem-solving abilities.

• Strong written and verbal communication skills.

🏝️ Benefits

• Provide outstanding support to employees regarding benefits eligibility, enrollment, claims, and coverage inquiries.

• Develop and maintain employee-facing communications, enrollment guides, FAQs, and educational resources.

• Assist with benefits orientations, webinars, and information sessions.

• Encourage awareness and utilization of company-sponsored wellness and benefits programs.