Global Account Manager – Enterprise Software

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Oversee and enhance relationships with Tax and Accounting’s largest global clients in North America.

• Manage a portfolio of 4–8 clients, developing and implementing detailed sales strategies.

• Strengthen relationships and collaborations within client organizations.

• Build and sustain relationships with senior-level stakeholders.

• Handle new business acquisition, retention initiatives, and sales for Tax and Accounting software and research offerings.

• Engage with, influence, and update senior executives in Tax and Accounting regarding relationship progress and status.

• Gain insight into clients’ global short- and long-term objectives and connect them to product strategy and vision.

• Maintain an in-depth understanding of software solutions, features, and benefits while articulating customer value.

• Develop and implement global sales strategies aimed at achieving new business and retention revenue goals.

• Foster relationships with senior executives and key decision-makers at important accounts.

• Keep track of the global competitive landscape, including products, services, functionality, pricing, and market position.

• Organize customer account-planning meetings with clients and internal teams.

• Present sales proposals, negotiate contracts, and finalize profitable agreements.

• Collaborate with product and legal teams on contracts and compliance matters.

• Work closely with marketing, product development, and customer success teams.

• Accurately forecast new business and retention numbers consistently.

• Ensure compliance with Salesforce.com pipeline management.

• Maintain regular communication with sales leadership.

• Attend significant customer and industry events.

• Carry out additional tasks as assigned by the supervisor.

• Willingness to travel up to 50% annually for client meetings, conferences, and team gatherings.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field; MBA is preferred.

• Over 12 years of experience in B2B sales or account/client relationship management.

• Background in enterprise software solutions in a similar role.

• Proven success in surpassing sales targets within a global context.

• Prior experience selling Tax & Accounting applications/software solutions is preferred.

• Strong grasp of financial regulations, tax compliance, and accounting principles.

• Capability to translate complex ideas into actionable business strategies.

• Exceptional skills in negotiation, presentation, and communication.

• Demonstrated ability to build relationships and influence across all levels of an organization.

• Proficient in utilizing data for decision-making and evaluating market opportunities.

• Familiarity with CRM systems and sales analytics tools.

• Experience in international markets and an understanding of cultural differences and diverse business practices.

• Strong interpersonal and communication skills, focused on nurturing and maintaining relationships.

• Excellent problem-solving skills with a proactive approach to client needs.

• Good analytical and problem-solving capabilities.

• Ability to manage high-priority projects and deliverables collaboratively and with sensitivity to deadlines.

• Team-oriented, adaptable, and cooperative.

• Capacity to collaborate with a diverse range of individuals at all organizational levels.

• Proficient with CRM software, client success platforms, and data analytics tools.

• Willingness to travel up to 50% annually.

🏝️ Benefits

• Medical, Dental, & Vision Plans.

• 401(k).

• FSA/HSA.

• Commuter Benefits.

• Tuition Assistance Plan.

• Vacation and Sick Time.

• Paid Parental Leave.

• Global Together We Thrive well-being program, offering resources and tools for physical, mental, social, and financial well-being.

• Ability to work remotely from a home office.

• Eligibility for commissions.