Global Account Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Oversee a portfolio of around three strategic multinational clients.

• Formulate and implement collaborative strategic business plans across European nations and on a global scale.

• Cultivate relationships with senior stakeholders and C-level executive sponsors.

• Enhance revenue, profitability, and share-of-wallet growth.

• Develop value propositions for discussions at the executive level and for strategic decision-making.

• Lead intricate, high-stakes commercial negotiations that span multiple countries.

• Convert customer priorities into synchronized local and international initiatives.

• Provide counsel to partners, vendors, and internal stakeholders.

• Organize local teams in Europe and work in conjunction with international colleagues.

• Navigate cultural and market variances to promote collaboration across countries.

• Facilitate engagements at the executive and board levels.

• Recognize customer needs and coordinate internal resources to address challenges.

• Assess account performance and identify opportunities for incremental business growth.

• Collaborate with Business Units, sales teams, and vendor representatives.

• Advocate for TD SYNNEX digital and e-commerce solutions, including InTouch.

• Maintain account reporting, forecasting, profiling, and CRM management.

• Offer leadership, guidance, and support across various functions and countries.

⛳️ Requirements

• 8+ years of experience in strategic, international, or global account management, preferably within the IT sector.

• Demonstrated experience managing large, complex multinational customers in multiple countries.

• Relevant experience in an international/global account role within an IT distributor, technology vendor, large reseller, or systems integrator.

• Proven ability to engage, influence, and negotiate with C-level executives and senior decision-makers.

• Exceptional relationship-building and trusted-advisor capabilities.

• Capacity to influence and coordinate teams without direct authority.

• Strong intercultural awareness and proficiency in working across diverse countries and business environments.

• Excellent commercial and financial insight, including knowledge of profitability, margins, and operating income.

• Strong strategic account planning, business development, and negotiation expertise.

• Ability to manage complexity and translate global strategies into local execution.

• Superior communication and presentation skills with a strong executive presence.

• Strong numerical and analytical abilities.

• Previous experience in IT distribution or the technology sector is highly desirable.

• Familiarity with CRM solutions, preferably Compass.

• Knowledge of SAP R/3 is advantageous.

• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

• Fluency in French and English is essential.

• Proficiency in an additional European language is beneficial, with a particular emphasis on German.

• Willingness to travel internationally on a regular basis.

🏝️ Benefits

• Elective Benefits: programs customized to your country.

• Formal initiatives for leadership and professional development.

• On-demand training courses.

• Seminars and events that promote financial, physical, and mental well-being.

• Global Life Empowerment Assistance Program.

• Inclusive education and peer-to-peer discussions.

• Equitable opportunities for growth and development.

• Onboarding program featuring networking opportunities.

• Internal, peer-led inclusive communities and activities.

• Business resource groups.

• Local volunteering opportunities.

• Initiatives focused on environmental and social responsibility.

• Flexible remote working arrangements.