Global Account Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Assume complete commercial responsibility for a designated portfolio of key global strategic accounts.

• Drive expansion Annual Recurring Revenue (ARR) through growth in country, portfolio, product, and use cases.

• Create, design, and finalize intricate, multi-year, and multi-country enterprise opportunities.

• Develop a thorough understanding of each customer's global landscape, strategic goals, decision-making processes, and commercial potential.

• Safeguard the long-term value of commercial relationships in collaboration with Customer Success.

• Establish trustworthy relationships with C-suite executives, senior business sponsors, and global decision-makers.

• Formulate executive engagement strategies and lead strategic discussions with customers.

• Align customer leadership with Singu's CEO, CRO, and broader executive team.

• Spearhead complex commercial negotiations and enterprise agreement discussions.

• Devise and implement multi-year global account strategies.

• Identify opportunities across countries, business units, property portfolios, operating models, and Singu solutions.

• Navigate international buying groups and synchronize both global and local stakeholders.

• Collaborate with in-country sales leaders to execute local opportunities.

• Activate Presales, Product, Customer Success, Marketing, and executive sponsorship around high-value opportunities.

• Maintain accurate assessments of account potential, pipelines, risks, and forecasts.

• Establish deal strategies, qualification standards, and mutual action plans.

• Lead global Quarterly Business Reviews (QBRs), executive steering committees, and strategic planning meetings.

• Provide executive visibility into account performance, growth potential, and necessary interventions.

• Enhance the repeatability of Singu's global strategic account approach and contribute to the broader function.

⛳️ Requirements

• Proven track record of expanding complex enterprise customers and securing significant, multi-stakeholder opportunities.

• Strong history of winning high-value, multi-year enterprise agreements or expansions, including seven-figure contracts.

• Experience in managing complex international or multi-country accounts.

• Ability to establish credibility with CFOs, COOs, CIOs, Heads of Real Estate, workplace leaders, and digital transformation advocates.

• Strong commercial acumen, negotiation skills, and forecasting discipline.

• Experience in developing strategic account plans that convert customer priorities into substantial revenue growth.

• Capability to lead through influence across regional teams and matrixed organizations.

• Confidence to operate independently while engaging senior internal sponsors.

• Highly structured, outcome-focused, and collaborative working style.

• Experience in CAFM, facilities management, PropTech, workplace technology, real estate software, or related enterprise software categories is beneficial but not mandatory.

• Must be eligible to work in the country of residence.

• Proficiency in English is required.

🏝️ Benefits

• Commission structure available.

• Direct access to the CRO, CEO, and senior leadership team.

• Established support from Customer Success, Presales, Product, Marketing, and Business Development Representative resources.

• Opportunity for advancement into broader leadership roles as the function evolves.