Global Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Manage a select portfolio of strategic global accounts, taking full commercial responsibility for growth, cross-selling, pricing, and renewals.

• Identify new regional and organizational purchasing hubs through account insights, referrals, and face-to-face meetings.

• Achieve and surpass a challenging seven-figure growth target.

• Develop and sustain comprehensive global account plans that encompass purchasing centers, whitespace and spending analysis, executive relationships, competitive landscape, and avenues for expansion.

• Foster strong relationships from entry-level researchers to VPs and C-suite executives.

• Lead teams in Sales Development, Research Operations, Account Management, Solutions Consulting, Marketing, and executive sponsorship.

• Conduct executive business reviews centered on business outcomes and committed budgets.

• Negotiate and finalize intricate enterprise agreements, including global Master Service Agreements (MSAs), multi-region commitments, multi-year structures, and conduct procurement, security, and privacy assessments.

• Coordinate global efforts surrounding unified account strategies.

• Provide accurate forecasts and maintain up-to-date Salesforce account records.

• Integrate customer feedback into product strategy, pricing, and the overall global account approach.

• Report directly to the VP of Sales.

⛳️ Requirements

• Over 10 years of experience in enterprise sales.

• More than 5 years in a designated global or strategic account role managing a select portfolio of major brands.

• Direct experience in selling to and expanding large, global, matrixed technology or consumer organizations with multiple purchasing centers.

• Demonstrated success in exceeding ambitious seven-figure growth targets within existing accounts through expansion, cross-selling, and renewals.

• Exceptional relationship management skills.

• Strong executive presence and commercial acumen; credibility with CxO and VP-level clients.

• Capability to lead an extended, cross-functional account team without direct authority.

• Experience in navigating multi-region contracts, enterprise procurement, multi-year commitments, and managing competing internal stakeholders.

• Proficient in account planning methodologies, accurate forecasting, and CRM practices.

• High level of ownership, proactive mindset, and adaptability to a fast-paced startup environment.

• Willingness to travel regularly to customer locations and the San Francisco headquarters.

• Legally authorized to work in the United States.

• Openness to discuss whether employment visa sponsorship will be necessary.

• Bonus: experience in selling to UX Research, Market Research, Consumer Insights, research, analytics, or AI organizations.

🏝️ Benefits

• Equity.

• Commission.