Gestionnaire de comptes clés – Key Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee designated accounts and generate value through technical services.

• Discover new product opportunities and market them to current clients.

• Cultivate and strengthen assigned business relationships.

• Evaluate treatment programs and processes through regular testing and monitoring.

• Drive new business and applications within the designated territory.

• Create and execute sales strategies for new opportunities.

• Collaborate with Corporate Accounts, Regional Marketing, Pricing, and Applications teams.

• Manage account profitability, including pump settings, pricing, and accounts receivable.

• Establish, maintain, and prioritize an accurate sales pipeline.

• Review territory applications and procedures to enhance safety measures.

• Execute non-routine and moderately complex tasks independently.

• Conduct research, assess processes, analyze data, and formulate recommendations.

• Provide leadership and guidance to junior employees when necessary.

• Ensure customer satisfaction, retention of existing business, and growth of new business.

⛳️ Requirements

• Bachelor's Degree in Science or a related technical field; relevant industry experience may be considered as a substitute for a technical degree.

• Bilingual in French and English is preferred.

• Willingness to travel 15-20% within the territory, including Montréal, Gatineau, Ottawa, Cornwall, Napanee, and Timmins.

• 3-5 years of experience in industrial water treatment solutions; direct experience in water treatment is highly preferred.

• Comfortable working in mid- to heavy-industrial settings.

• Proven success in addressing complex and non-routine technical challenges.

• Experience managing complex projects and juggling multiple priorities.

• Strong skills in relationship-building and customer management.

• Demonstrated ability to learn and apply new concepts, technologies, and solutions.

• Capability to work independently and offer leadership, coaching, or influence to indirect reports and cross-functional teams.

• Experience collaborating effectively across various organizational levels to meet business goals.

• Familiarity with a consultative sales approach and managing strategic customer relationships.

🏝️ Benefits

• Competitive compensation.

• Comprehensive benefits package including health, dental, and vision coverage.

• Defined contribution pension plan.

• Numerous opportunities for professional growth and development.

• Reasonable accommodations during the recruitment process.