General Liability and Auto Claims Adjuster II

This is a fully remote position, open to applicants in California.

📋 Description

• Investigate and manage claims related to auto, bodily injury, property damage, and general liability.

• Review police and hospital records, assess photographs and statements, and collect recorded statements as necessary.

• Provide well-founded liability assessments.

• Analyze and evaluate bodily injury demands while negotiating claims to reach settlements.

• Assess and compute total loss settlements for vehicles and claims for diminished value.

• Review and calculate non-vehicle property damage with appropriate documentation.

• Negotiate and conclude claim settlements, addressing Medicare, Medi-Cal, provider, and attorney lien resolutions, in accordance with client authority.

• Keep organized records, reports, diaries, and files within the CMIS.

• Record both verbal and written case activities in the CMIS.

• Generate timely status reports for clients.

• Address inquiries within required timelines.

• Maintain proactive communication with injured workers, employers, carriers, legal counsel, and vendors throughout the claims process.

⛳️ Requirements

• Preferred: Bachelor’s degree from an accredited institution; relevant work experience may substitute.

• Minimum of 5 years of experience in adjusting auto and general liability claims.

• Experience with governmental immunity is advantageous but not mandatory.

• Exceptional oral and written communication skills, including the ability to present effectively.

• Strong skills in negotiation and settlement.

• Proficient in PC usage, including Microsoft Office applications.

• Possess analytical and interpretive abilities.

• Demonstrate strong organizational and interpersonal skills.

• Capable of working effectively in a team environment and meeting or surpassing service expectations.

• Willingness to travel regularly for mediations, settlement conferences, and hearings, potentially exceeding two hours each way.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Company contributions to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• Employer-funded life and disability insurance.

• 401(k) plan with company matching contributions.

• Paid time off (PTO) and company-observed holidays.

• Opportunities for learning and development to facilitate genuine career growth.

• Access to employee assistance resources.

• A supportive work culture that prioritizes balance and well-being.

• Complete benefits package.