Fundraising Participant Specialist – Special Events

This is a fully remote position, open to applicants in California.

📋 Description

• Design and implement peer-to-peer fundraising initiatives through targeted email and phone outreach.

• Prioritize outreach efforts towards top fundraisers and participants with high potential.

• Provide fundraisers with essential tools and resources to enhance their personal networks and boost donations.

• Create strategies for peer recruitment.

• Offer coaching and support to fundraising participants on registration, donation processing, campaign best practices, and managing peer-to-peer platforms.

• Address and resolve participant issues as they arise.

• Deliver concierge-level service to top fundraisers.

• Lead engagement and coaching efforts for virtual head-shaving participants and St. Baldrick’s teams.

• Recognize participants and provide continuous support, including collateral and communication materials.

• Manage designated Foundation email domains and ensure responses to participant inquiries are made within two business days unless approved otherwise.

• Monitor, analyze, and disseminate participant registration and fundraising data.

• Work collaboratively with colleagues on participant stewardship and concierge services.

• Create content and draft monthly fundraising tips email copy in partnership with the communications team.

• Oversee data management for email distribution.

• Develop and execute recognition and stewardship strategies for team captains, new participants, top fundraisers, and League of Legendary Heroes members.

• Identify and nurture relationships with impactful peer-to-peer participants.

• Connect participants with appropriate staff and organizational opportunities.

• Define strategic outreach plans in conjunction with the supervisor.

• Undertake additional duties as assigned.

⛳️ Requirements

• Preferred bachelor’s degree or professional equivalent.

• 2-3 years’ experience in volunteer management or customer service is preferred.

• Background in fundraising and volunteer work is desirable.

• Proficiency in computer applications, including the Microsoft Office Suite.

• Demonstrated maturity, professionalism, sound judgment, diplomacy, and tact.

• Strong commitment to the foundation’s mission.

• Outstanding oral and written communication skills, including public speaking abilities.

• Strong interpersonal, organizational, and time management skills.

• Capability to work independently as well as collaboratively within a team setting.

• Ability to prioritize and manage multiple projects effectively.

• Willingness to work overtime as necessary.

• Occasional travel may be required.

• Ability to perform light lifting, typically under 25 lbs. on a regular basis.

• Competence to work at a desk using a computer and phone for extended periods, up to 2-4 hours at a time.

• Submission of a resume is mandatory.

• Candidates located out of state may apply if they have experience working fully remote.

🏝️ Benefits

• Work/life balance.

• Generous paid holidays.

• Paid time off (PTO).

• Sick time benefits.

• Comprehensive medical benefit package.

• Dental benefit package.

• Vision benefit package.

• 401K retirement plan.

• Flexibility to work from home.