Funding Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and oversee all functions and aspects of the Funding Department.

• Lead the Funding Leadership Team within the designated territory, ensuring responsibilities align with or surpass NSM standards.

• Collaborate with Divisional Vice Presidents, Regional Area Directors, Branch Leaders, Assistive Technology Professionals, and other leadership and support personnel.

• Manage the transaction cycle from Ready to Process through to Funding Approval.

• Oversee the hiring, training, mentoring, performance management, continuous education, and career development of the Funding Specialist Team.

• Create and maintain training materials, guides, and progress reporting systems.

• Guide the career development of the Funding Leadership Team.

• Monitor the productivity, quality, and compassion of Funding Specialists and Lead Funding Specialists.

• Direct work order caseloads and adjust responsibilities as necessary.

• Arrange temporary coverage to guarantee timely and high-quality order processing.

• Share Key Performance Indicators with direct reports and stakeholders.

• Calculate and request monthly bonus payments for direct reports.

• Manage the credit exception process to facilitate prompt delivery when appropriate.

• Address employee and client conflicts, escalating unresolved issues as needed.

• Handle payroll and administrative tasks for direct reports.

• Engage in continuing education and investigate payer issues and updates.

• Execute related duties as assigned by the Division Funding Director.

• Fulfill position expectations professionally and with minimal supervision.

⛳️ Requirements

• At least 7 years of experience in Complex Rehab Technology Funding operations.

• A minimum of 2 years of experience managing at least 10 direct reports.

• Proficient in Microsoft Excel, Word, and Outlook.

• Ability to review, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations.

• Must meet minimum productivity and quality benchmarks.

• Consistent and predictable attendance is required.

• Must comply with work from home policies and requirements.

• Frequently required to speak, hear, sit, and use hands repetitively to operate standard office equipment.

• Regularly required to reach with hands and arms.

🏝️ Benefits

• 401k plan.

• Company provided Long Term Disability insurance.

• Tuition reimbursement program.

• Work from home environment.