Funding Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and oversee all operations and functions of the Funding Department.

• Lead the Funding Leadership Team within the designated territory, ensuring that responsibilities align with or surpass NSM standards.

• Collaborate with DVPs, RADs, Branch Leaders, ATPs, and other leadership and support personnel to implement Funding procedures in accordance with company policies and expected timelines.

• Manage the transaction cycle time from Ready to Process through to Funding Approval.

• Oversee and facilitate the hiring, training, mentoring, performance evaluation, continuous education, and career advancement of the Funding Specialist Team.

• Create and update training materials, guides, and progress reporting systems.

• Guide the career development of the Funding Leadership Team to foster self-sufficient performance management.

• Monitor the productivity, quality, and compassion of Funding Specialists and Lead Funding Specialists.

• Direct work order caseloads and adjust responsibilities as needed.

• Organize temporary coverage to ensure timely processing of orders with quality and compassion.

• Regularly share Key Performance Indicators with direct reports and stakeholders.

• Calculate and request monthly bonus payments for direct reports.

• Oversee the credit exception process to accelerate delivery when appropriate and as directed.

• Address employee and client conflicts, escalating unresolved issues as necessary.

• Handle payroll and administrative tasks for direct reports.

• Engage in personal continuous education, complete NSM University courses, and research payer issues and updates.

• Perform additional duties as assigned by the Division Funding Director.

• Execute position responsibilities professionally and with minimal supervision.

⛳️ Requirements

• At least 7 years of experience in Complex Rehab Technology Funding operations.

• A minimum of 2 years of experience managing at least 10 direct reports.

• Proficiency in Microsoft Office.

• Capability to review, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations.

• Must meet established productivity and quality benchmarks.

• Must maintain consistent and reliable attendance.

• Ability to work in a professional corporate office or an approved, secure, HIPAA-compliant home office environment.

• Competence in using standard digital office equipment and productivity tools.

• Must be able to remain stationary at a desk for extended periods, with the flexibility to sit or stand as needed.

• Ability to frequently operate a computer, keyboard, and other standard digital office productivity tools.

• Ability to communicate and exchange accurate information regularly with internal stakeholders, business partners, clients, and employees.

🏝️ Benefits

• 401k.

• Company-paid Long Term Disability.

• Tuition reimbursement.

• Diversity-focused workplace.

• Opportunity to build a meaningful career.

• Occasional travel may be required.