Funding Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversees and directs all functions and operations of the Funding Department.

• Manages the Funding Leadership Team within the designated territory, ensuring that job responsibilities align with or surpass NSM standards.

• Collaborates with Divisional Vice Presidents, Regional Area Directors, Branch Leaders, Assistive Technology Professionals, and other leadership and support staff.

• Oversees the transaction cycle from Ready to Process to Funding Approval.

• Coordinates the hiring, training, mentoring, performance evaluation, continuing education, and career development of the Funding Specialist Team.

• Develops and maintains training materials, guides, and progress reports.

• Manages the career development of the Funding Leadership Team.

• Monitors the productivity, quality, and compassion of Funding Specialists and Lead Funding Specialists.

• Directs work order caseloads and reallocates responsibilities when necessary.

• Arranges for temporary coverage to ensure prompt and high-quality order processing.

• Shares Key Performance Indicators with the team and stakeholders under direct supervision.

• Calculates and requests monthly bonus payments for the team members under direct supervision.

• Manages the credit exception process for expedited deliveries when applicable.

• Addresses employee and client disputes, escalating unresolved issues as needed.

• Oversees payroll and administrative tasks for direct reports.

• Engages in ongoing education regarding company policies, procedures, payer issues, and updates.

• Performs additional duties as assigned by the Division Funding Director.

• Executes position responsibilities professionally and with minimal oversight.

⛳️ Requirements

• At least 7 years of experience in Complex Rehab Technology Funding operations.

• A minimum of 2 years of experience managing at least 10 direct reports.

• Proficient in Microsoft Excel, Word, and Outlook.

• Capability to review, analyze, and interpret general business reports, technical procedures, work instructions, and governmental regulations.

• Must meet minimum productivity and quality benchmarks.

• Must maintain consistent and predictable attendance.

• Must comply with the work-from-home policy and its requirements.

🏝️ Benefits

• 401k.

• Company-paid Long Term Disability.

• Tuition reimbursement.

• Work from home environment.