Freelance E-Commerce Operations & AI Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Verify inventory in relation to product launches and marketing campaigns

• Monitor the manufacturing partner's performance, including delays, outstanding orders, and quality control

• Ensure that new designs remain on schedule from initial brief to first order

• Maintain up-to-date product pages, FAQs, and pricing information

• Conduct quality assurance prior to launch

• Provide briefs to developers and recommend improvements for user experience and conversion rates

• Collaborate with the performance marketing team and the newsletter agency

• Assist with influencer marketing and whitelisting initiatives

• Contribute creative ideas to the social media team

• Gain a deep understanding of the product catalog, including sales trends and insights

• Enhance customer service by evaluating cost versus value

• Organize the Chief Brand Officer's weekly schedule, including agendas, notes, action items, and status updates

• Recognize recurring tasks and implement automation using appropriate AI tools

• Independently manage follow-ups, quality assurance, reporting, and automations

• Prepare recommendations regarding product launches, pricing, and budgets for the Chief Brand Officer

• Initially assist with operational and administrative tasks for the Chief Brand Officer while familiarizing with company processes; later expand responsibilities to include automation and ownership

⛳️ Requirements

• Approximately 5 years of experience in e-commerce or direct-to-consumer (DTC), preferably in fashion, jewelry, or beauty sectors

• Proficient in user experience and conversion rate optimization techniques (e.g., A/B testing, product pages, checkout processes)

• Daily, hands-on experience with various AI tools and staying updated on the latest advancements

• Highly organized, proactive, and determined in completing tasks

• Fluent in English

• Proficiency in German is a significant advantage

• Experienced freelancer, comfortable working remotely via Slack

• Background in influencer marketing or whitelisting is a plus

• Familiarity with Shopify, Klaviyo, Gorgias, ClickUp, or Modash is advantageous

• Experience in content creation for Instagram or TikTok is a desirable asset

• Residing in Amsterdam is a beneficial factor

🏝️ Benefits

• Self-employed/Freelance (ZZP - Zelfstandige zonder personeel)

• Opportunity for remote work

• 25 hours per week

• Flexible freelance contract