Fraud Management Specialist – Operations

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee financial transactions in real time or near real time to detect suspicious activities and report findings to the area manager;

• Utilize analytical tools and specialized software to assess large data volumes and pinpoint suspicious transactions, indications of fraud, or fraud patterns;

• Recognize anomalies in transactions and behaviors;

• Gather and examine data and evidence related to suspicious transactions;

• Perform forensic analyses to comprehend the nature, extent, and methods of fraudulent activities;

• Conduct interviews with customers, employees, and other involved parties;

• Develop and implement policies and procedures for fraud prevention;

• Educate employees on current fraud techniques and how to identify them;

• Apply fraud detection systems, including artificial intelligence and machine learning software;

• Work collaboratively with Compliance, Internal Audit, and IT teams;

• Stay informed about the Central Bank of Brazil’s legal and regulatory framework to support fraud investigations;

• Convey fraud findings and risks to senior management and the Board of Directors;

• Assess and adopt new technologies and tools for fraud detection and prevention;

• Execute vulnerability testing and regular audits of fraud prevention systems;

⛳️ Requirements

• A completed bachelor’s degree;

• Experience in fraud prevention, including effective tools, methodologies, and techniques for fraud detection, prevention, and risk mitigation;

• Strong analytical capabilities, with experience in analyzing scenarios, identifying patterns, and formulating anti-fraud strategies;

• Knowledge of regulations relevant to the payments and banking sectors, particularly those from the Central Bank of Brazil (BCB), FEBRABAN, and the Brazilian Data Protection Authority (ANPD);

• Excellent communication, stakeholder management, and relationship-building abilities, with the capacity to collaborate across various teams and with diverse stakeholders;

• A keen interest in and ability to stay continuously updated on emerging technologies, trends, and methods for fraud prevention;

🏝️ Benefits

• Dental Plan | Amil Dental

• Health Plan | Bradesco Saúde

• Mental Health Platform

• Telemedicine Platform

• Life Insurance | Prudential

• Pharmacy Benefit

• Gym Allowance

• Birthday Day Off

• Flexible Meal Voucher

• Home Office Allowance

• Childcare Assistance

• Transportation Voucher and Company Shuttle

• Discount Platform (Allya, SwileShop, and Dell)

• Educational Benefits

• Travel Benefits

• Pet Health Plan

• SESC Benefits

• Profit-Sharing Program (PPRL)