Franchise Account Executive – Fargo/Des Moines/Sioux Falls

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate with both internal and external stakeholders to ensure alignment with objectives and achieve successful results.

• Act as a primary liaison between internal teams and external partners.

• Promote mutual understanding and collaborative efforts.

• Offer product knowledge and technical assistance to clients.

• Track and assess performance and sales within designated territories.

• Address and resolve issues that affect performance and customer satisfaction.

• Comprehend stakeholders' business goals, forecasts, and performance indicators.

• Align technologies and processes to fulfill stakeholder requirements and enhance business growth.

• Collaborate with operational teams to ensure prompt resolution of issues.

• Maintain effective communication with all stakeholders.

• Educate and support customers and business partners on program features and developments.

• Advise customers on marketplace best practices through tailored guidance and support.

• Collaborate with external sales colleagues to engage, assist, and expand the customer base within the shared territory.

⛳️ Requirements

• 3–5 years of relevant experience in sales and/or account management.

• Strong knowledge of online technologies.

• Proficient in Google Suite applications.

• Demonstrated ability as a proactive problem-solver, managing issues from inception to resolution.

• Excellent verbal and written communication skills, emphasizing customer service.

• Strong organizational, time management, and prioritization abilities.

• Capable of juggling multiple tasks simultaneously.

• Willingness to travel to or within the assigned region, approximately 15% of the time every other month.

• Experience with Salesforce is a plus.

• Bachelor's Degree is preferred.

• Familiarity with DOMO or other data analysis tools is advantageous.

• Residency within the assigned territory is highly preferred.

🏝️ Benefits

• Medical, dental, and vision coverage with employer HSA contributions (US) and FSA options (US).

• Immediately vested 401K (US) or RRSP (Canada) with company matching.

• Paid vacation, personal, and sick time.

• Paid maternity and paternity leave (US).

• Employer-covered short-term disability, long-term disability, life insurance, and AD&D (US).

• Comprehensive Employee Assistance Program.

• Employer-sponsored Leap into Service Day for volunteering.

• Tuition reimbursement for eligible programs.

• Opportunities to enhance your skill set and share knowledge within a publicly traded, global organization.

• Company culture that encourages internal promotions, diverse career paths, and meaningful advancement.

• Competitive compensation.

• Target bonus range: $2,500.00–$3,000.00 USD monthly.