Founding Customer Training Manager – France

This is a fully remote position, open to applicants in France.

📋 Description

• Develop and expand the training program for voize's entry into the French market.

• Customize the established training methodology from the German market to suit French healthcare facilities.

• Inspire and engage groups of 10–15 caregivers.

• Conduct in-person training sessions for new customer implementations.

• Enhance training materials and playbooks tailored for the French market and specific clients.

• Travel to client locations for approximately 2–3 weeks each month to provide on-site training and support go-live initiatives throughout France.

• Collaborate with teams in Customer Success, Product Development, and the German training department.

• Evaluate and report on the effectiveness of training utilizing adoption metrics and participant feedback.

• Ensure adherence to French healthcare regulations and documentation standards, including GDPR and other relevant guidelines.

⛳️ Requirements

• Over 3 years of experience in training, onboarding, or customer enablement within a B2B setting, preferably in healthcare or a technical field.

• Proven track record of developing a training program from the ground up.

• Demonstrated ability to design and deliver in-person training to both non-technical and mixed-ability groups.

• Business-fluent in French at the C2 level or bilingual, with an understanding of regional and cultural nuances.

• Proficient in English for communication with the international team.

• Capability to leverage adoption metrics and feedback to enhance training quality.

• Experience working with legacy EHR systems and limited IT infrastructure.

• Willingness to travel up to 80% of the week within France and potentially other locations in Europe.

• Legal authorization to work in France is required.

• An English-language resume is mandatory.

• High proficiency in French is essential.

🏝️ Benefits

• Virtual stock options.

• Flexible working hours.

• An open culture that promotes regular collaboration and opportunities for learning.

• Significant potential for impactful contributions and rapid career growth.

• Competitive salary and comprehensive benefits package.

• 25 days of paid vacation annually, in addition to French public holidays.