Fintech Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, standardize, and implement technical integrations that connect direct partnerships to the Bank’s technological framework.

• Direct the integration architecture across the Bank’s core platform, APIs, file-based interfaces, and payment systems.

• Formulate integration designs, data mappings, solution documentation, technical specifications, onboarding playbooks, and integration checklists.

• Establish standardized integration patterns, file formats, delivery methods, naming conventions, and validation standards.

• Manage partner connectivity, testing, validation, implementation plans, timelines, dependencies, and UAT cycles.

• Oversee the complete technical onboarding and implementation process from planning integration to achieving go-live readiness and launch.

• Coordinate third-party risk assessments and account structuring tasks.

• Facilitate ACH, wire, RTP, and FedNow payment-rail enablement.

• Assist in partnership opportunities through technical feasibility assessments, business cases, and deal structuring.

• Act as the ongoing relationship manager for assigned partnerships and conduct business reviews.

• Represent Stearns Bank at selected industry conferences and events.

• Perform ongoing oversight with Compliance, BSA, and Risk teams.

• Provide guidance to partners on integration, compliance, operations, and growth expectations.

• Support banking initiatives for cannabis-related businesses and other high-risk industries.

• Collaborate with BSA/AML teams regarding FinCEN guidance, SAR filing procedures, enhanced due diligence, and state licensing verification.

• Track regulatory developments in cannabis banking and high-risk industries.

• Assist in partnership development within the Salaam Banking Division as needed.

⛳️ Requirements

• Bachelor’s degree in business, finance, technology, or a related discipline, or an equivalent combination of education and experience.

• Over 5 years of experience in banking, fintech, or financial services, covering implementation, solutions/integration, program management, or partnership roles.

• Proven capability to design or manage technical integrations, including file-based interfaces, APIs, or data exchanges.

• Ability to lead integration discussions with technical stakeholders, with a clear path toward owning integration architecture.

• Quick to gain proficiency in new technology environments and translate that knowledge into partner-facing solutions and standards.

• Familiarity with BSA/AML, KYC, third-party risk management, and payment concepts relevant to bank partnership programs.

• Strong written and verbal communication skills, capable of explaining technical and regulatory concepts to varied audiences.

• Self-driven, organized, and capable of managing multiple concurrent partnerships and implementations.

• Proficiency in English.

• Willingness to travel as required, estimated at 15–25%.

• Occasionally lift and/or move up to 10 lbs.

• Capability to sit for extended periods and perform the specified physical activities.

• Required to have close, distance, peripheral, and depth vision, with the ability to adjust focus.

🏝️ Benefits

• Employee Stock Ownership Plan.

• 401k Plan.

• Healthcare benefits (Medical, Dental, Vision, Telehealth, Life insurance).

• 12-week Paid Parental Leave and Medical Leave, with a maximum of 20 weeks for eligible team members qualifying for both.

• $5,000 Family Care Reimbursement for childcare, elder care, student loan debt, pet expenses, and down payment assistance.

• PTO ranging from 13 to 23 days based on tenure.

• Options for PTO cashout and carryover.

• 10 Days of Sick Time.

• 11 Paid Holidays.

• 4 Days of Volunteer Time.

• 2 Days of Self Allowance Time.

• Tuition Assistance.

• Competitive salary and benefits package.

• Opportunities to travel for conferences, partner meetings, site visits, and team gatherings.