Financial Assessor, Patient Accounting

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Address claim edits and submit candidates for billing purposes.

• File compliant, accurate, and complete claims within designated deadlines.

• Achieve standards for productivity, quality, error ratios, targets, and reporting.

• Follow up on and collect payments from third-party payers.

• Manage denials and appeals, conduct root-cause analysis, and seek payment resolution.

• Communicate compliantly with third-party payers regarding overdue accounts receivable.

• Assist operations for managed care, commercial, Medicare, Medicaid, replacement plans, workers’ compensation, corporate, research, and specialty accounts receivable.

• Review daily work lists and process accounts that are ready for action.

• Implement government, commercial, and regulatory collection guidelines.

• Suggest contractual or administrative write-offs with appropriate justification and documentation.

• Ensure compliance with HIPAA privacy regulations.

• Contribute to departmental goals related to accounts receivable.

• Identify opportunities for improvement in customer service, systems, and processes.

• Adhere to organizational, departmental, emergency preparedness, Joint Commission, and regulatory procedures.

• Utilize hospital mainframe, reporting software, external applications, and assigned hardware; report any issues as necessary.

• Engage in software testing and verify the integrity of field data.

• Assist with special projects and any other assigned responsibilities.

• Participate in assigned training and seminars as approved.

• Deliver exceptional customer service and expertise to patients, guarantors, and both internal and external contacts through oral and written communication.

⛳️ Requirements

• High School diploma or equivalent.

• One year of relevant work experience or a college degree.

• Proficiency in performing mathematical calculations.

• Basic understanding of medical terminology and billing practices.

• Extensive experience and knowledge of PC applications, including Microsoft Office and Excel.

• Quick learner with the ability to meet ongoing timelines.

• Behaviors that align with principles of excellent service.

• Preferred: Two or more years of college education or a college degree.

• Preferred: Experience in a call center or telephone work, or cash collections.

• Preferred: Familiarity with Epic Systems.

• Preferred: Two years of progressive experience in a hospital/physician billing or SBO environment.

• Preferred: Detail-oriented with strong organizational skills and the ability to work independently.

• Preferred: Strong time management skills, with the capacity to juggle multiple priorities and a heavy workload in a high-stress environment.

• Preferred: Flexibility to take on various tasks in a dynamic work setting with shifting requirements.

• Preferred: Advanced problem-solving, analytical, and investigational abilities.

• Preferred: Outstanding customer service skills for both internal and external stakeholders.

🏝️ Benefits

• Tuition reimbursement.

• Loan forgiveness.

• 401(k) matching.

• Lifecycle benefits.

• Competitive benefits that support physical, emotional, and financial well-being.

• Background check and employment processes that comply with local, state, and federal laws.