Finance Customer Support Associate

This is a fully remote position, open to applicants in California.

📋 Description

• Accurately raise and manage customer invoices in a timely manner.

• Collaborate with vendors for onboarding and gather necessary information/documents.

• Confirm and monitor customer payment receipts.

• Address and resolve customer inquiries regarding invoices, payments, and receipts.

• Manage ad-hoc finance and operational inquiries from the Sales team.

• Work with internal stakeholders to address outstanding issues.

• Keep precise records and follow up on outstanding invoices, payments, or documentation.

• Assist the Sales team with additional finance-related operational tasks as needed.

⛳️ Requirements

• Preferred qualifications include B.Com, M.Com, MBA, or a related field.

• Excellent written and verbal communication skills are essential.

• Strong focus on detail and accuracy is required.

• Proficiency in Excel/Google Sheets is necessary.

• Strong organizational and follow-up capabilities are a must.

• Ability to handle multiple requests and prioritize responsibilities effectively.

• Comfortable engaging with customers, vendors, and internal teams.

• Must be able to work independently and take initiative in assigned tasks.

• Availability to work from 9:00 PM to 2:00 AM IST is required.

• Prior experience in finance operations is preferred.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive environment.

• Competitive compensation package.

• Professional development and growth opportunities.