Field Training Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide clinical and technical training, soft skill coaching, and educational programs that align with the global training strategy.

• Lead and support both live and remote training sessions for internal and external audiences on WiSE System therapy.

• Create, improve, and refine training materials, curriculum, and certification pathways.

• Manage onboarding and skill enhancement for field operations staff, Field Clinical Specialists, and sales representatives.

• Conduct assessments of knowledge and skills, leading to certification or recommendations for ongoing training, remediation, or certification.

• Offer training to physicians, clinical specialists, and commercial teams through in-person procedural case support, virtual training, and organized educational sessions.

• Facilitate physician proctoring and provide live procedural instruction.

• Participate in WiSE System implants, device follow-ups, and clinical investigations as a technical and clinical subject matter expert.

• Supervise and mentor field operations personnel during procedures.

• Collaborate with teams in clinical, marketing, sales, medical affairs, regulatory, quality, and R&D.

• Evaluate and improve training programs using performance metrics, trainee feedback, and current clinical best practices.

• Mentor Field Clinical Specialists and other training staff.

• Aid the Director of Training in creating scalable learning materials alongside the Training Program Manager.

• Assist in physician education initiatives, hands-on cadaver labs, and KOL training events.

• Provide field insights to inform product development, clinical trial protocols, and future training strategies.

• Represent the company at industry conferences, workshops, and professional education forums.

⛳️ Requirements

• Bachelor’s degree in life sciences, biomedical engineering, nursing, or a related field (or equivalent clinical experience).

• At least 7 years of experience in the medical device industry, particularly in Cardiac Rhythm Management (CRM) and/or Electrophysiology (EP).

• Strong experience supporting implantable device procedures, especially those needing surgical techniques like EV ICD.

• Experience in managing or mentoring field team personnel.

• Proficient in group presentations and hands-on experience with Cardiac Rhythm Management products.

• Previous experience in developing training curriculum and executing structured onboarding programs (preferred).

• Background in supporting commercial launches of innovative implantable cardiac devices with knowledge of abdominal surgery techniques (preferred).

• Familiarity with FDA-regulated training materials and industry-standard educational practices (preferred).

• Profound understanding of cardiac medical devices, surgical procedures for implants, and cardiac device therapy strategies.

• Capability to design and manage multi-modal learning solutions, including cadaver and animal labs, digital learning, and LMS-driven pathways.

• Excellent collaboration skills with sales, clinical, marketing, regulatory, and R&D teams.

• Outstanding written and verbal communication, presentation, and facilitation skills.

• Comfortable utilizing training metrics and performance analytics.

• Ability to excel in a fast-paced, high-growth environment with shifting priorities and new technology launches.

• Willingness and capacity to travel approximately 60% of the time, including overnight and occasional weekend travel.

• Physical capability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 50 pounds.

• Required vision abilities include close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

🏝️ Benefits

• Competitive compensation package.

• Equity opportunities.

• Comprehensive benefits offerings.

• Generous paid time off (PTO).

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.

• 401(k) matching plan.

• Paid Time Off – starting at 3 weeks per year.

• Competitive salary with opportunities for career advancement.

• Employee stock options.

• Life & AD&D and long-term disability insurance.

• Education assistance programs.

• Voluntary commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour events.

• Meaningful work and much more!