Field Service Technician – Travel Required

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver field service support, which includes installation, repair, and maintenance of GED product lines for both international and domestic clients.

• Install and commission new units along with complex production lines at customer sites.

• Configure mechanical systems, electrical and electronic controls, PLCs, and pneumatic systems.

• Conduct inspections, troubleshooting, training, and various technical after-sales services at customer locations.

• Identify and recommend preventative and corrective maintenance actions.

• Implement upgrades and execute revisions.

• Keep accurate timesheets, work orders, and service reports, including follow-up and safety issues.

• Foster strong customer relationships and ascertain customer needs.

• Suggest strategies to enhance company revenue growth.

• Oversee expense management.

• Execute other assigned tasks.

⛳️ Requirements

• Associate’s Degree in Mechanical or Electrical Technology, or a minimum of 5 years of equivalent experience.

• Familiarity with machines and tools, including their design, use, repair, and maintenance.

• Understanding of the practical application of engineering science and technology.

• Knowledge of design techniques, tools, and principles involved in producing precise technical plans, blueprints, drawings, and models.

• Capacity to monitor gauges, dials, and other indicators to ensure appropriate machine operation.

• Proficiency in performing routine equipment maintenance and determining maintenance needs.

• Ability to conduct tests and inspections to assess quality or performance.

• Skill in identifying complex problems, evaluating options, and implementing solutions.

• Capability to assess relative costs and benefits of potential actions.

• Competence in repairing machines or systems using necessary tools.

• Ability to recognize when issues arise or are likely to occur.

• Skill in visualizing moved or rearranged components.

• Comprehension of spoken information.

• Clarity in communicating information.

• Ability to apply general rules to specific scenarios.

• Capacity to synthesize information into general rules or conclusions.

• Detail-oriented and thorough approach.

• Analytical skills to address work-related issues and problems logically.

• Adaptability to a wide range of workplace variations.

• Willingness to accept responsibilities and challenges.

• At least 2 years of experience in controls, mechanics, and pneumatics preferred.

• Experience with robotics is advantageous.

• A minimum of 2 years of experience in mechatronics and machinery maintenance is preferred.

• A valid Driver’s License is required.

• Ability to obtain a passport is mandatory.

🏝️ Benefits

• Up to 90% travel across the US and Canada.

• Ability to obtain a passport is required.