Field Service Technician – Services and Commissioning

This is a fully remote position, open to applicants in Australia.

📋 Description

• Execute pre-commissioning, commissioning, servicing, and troubleshooting of Static Frequency Converters (SFCs), Variable Frequency Drives (VFDs), low- and medium-voltage drives, switchgear, transformers, and power systems.

• Offer technical support, direction, and supervision to customers during installation, commissioning, and service processes.

• Perform on-site analysis and interpretation of operational data while providing technical guidance to customers and site personnel.

• Deliver accurate and timely reports to management concerning safety, project and service status, customer issues, equipment concerns, and failures.

• Provide on-site training and guidance on the proper operation, maintenance, and troubleshooting of assigned equipment and systems.

• Assist the Quality team in conducting root cause analyses and generating reports related to equipment failures and malfunctions to identify and analyze negative trends.

• Complete necessary site documentation, including weekly safety reports, installation checklists, pre-commissioning records, commissioning reports, and service documentation.

• Carry out hands-on replacement, testing, verification, and troubleshooting of electrical equipment and systems in the field.

• Comply with company Health, Safety, and Environmental (HSE) policies and procedures.

• Communicate with customers, contractors, colleagues, and management in a clear, professional, and methodical manner.

⛳️ Requirements

• Trade-qualified Electrician or a Bachelor's or Master's degree in Electrical Engineering from an accredited institution.

• Strong understanding of power electronics, electrical circuits, electrical power systems, medium-voltage equipment, and harmonic analysis.

• Excellent hands-on technical skills.

• Proficient verbal and written communication skills in English.

• Practical experience using electrical test equipment such as data recorders, power analyzers, oscilloscopes, insulation resistance testers, and Hi-Pot test equipment.

• Willingness to travel domestically and internationally for short assignments, often on short notice.

• Solid understanding of Health and Safety requirements and the hazards and risks associated with industrial electrical systems.

• Ability to work effectively within a team and coordinate tasks with colleagues and stakeholders.

• Valid driver's license and capability to obtain site-specific certifications and clearances as needed.

• Experience with PLCs and proficiency in at least one programming language.

• Background in commissioning, servicing, or troubleshooting power conversion systems, drives, switchgear, or power generation equipment.

• Comfortable working on marine vessels and remaining offshore for extended periods when necessary.

• Strong interpersonal, communication, and leadership skills.

• Demonstrated analytical problem-solving abilities and the capability to drive continuous quality improvement.

• Ability to build and maintain robust customer relationships.

• Capability to interface effectively at all organizational levels.

• Willingness to monitor, read, and respond to communications outside normal working hours.

🏝️ Benefits

• Extensive travel (90%+) within the home country and internationally, providing exposure to a variety of projects, customers, and technologies.

• Relocation Assistance Provided: No