Field Service Technician – Industrial Dosing and Hygiene Equipment

This is a fully remote position, open to applicants in France.

📋 Description

• Install, connect, test, and commission dosing, transfer, and application equipment for hygiene products.

• Engage in the installation and initiation of specialized equipment, technical projects, and on-site trials.

• Provide explanations on equipment operation and assist users at customer locations.

• Conduct preventive and corrective maintenance according to established priorities and schedules.

• Diagnose and resolve issues related to electrical components, control systems, pumps, PVC piping, and mechanical assemblies.

• Repair, upgrade, and inspect installations in alignment with safety, quality, and environmental standards.

• Clarify technical specifications with customers, suppliers, and internal teams.

• Identify necessary parts and assist in preparing quotes.

• Oversee maintenance contracts, spare parts, and ongoing activities.

• Document service reports and maintain up-to-date technical documentation.

• Organize efficient travel routes and combine visits whenever feasible.

• Plan interventions, prioritize urgent matters, and make decisions regarding safety, timelines, costs, and service quality.

• Gradually take on more complex technical projects, coordinating with suppliers or subcontractors and collaborating with European teams.

⛳️ Requirements

• Technical qualification at BTS level or its equivalent in industrial systems maintenance, electrical engineering, automation, industrial mechanics, or mechatronics.

• Hands-on experience in the maintenance, installation, commissioning, or field service of industrial equipment.

• Ideally, three to five years of field service experience.

• Proficiency in understanding electrical and mechanical systems, pumps, controls, and process equipment.

• Capacity to work independently, reliably, and in an organized manner.

• Ability to articulate technical situations clearly and professionally.

• Willingness to travel frequently and stay overnight as needed.

• Possession of a valid Category B driving license.

• Proficient command of English is essential.

• Familiarity with automation or dosing systems is a plus.

• Experience in food and beverage, pharmaceuticals, water treatment, special-purpose machinery, packaging, or another process-industry environment is advantageous.

🏝️ Benefits

• Company vehicle provided for the role.

• Training on Diversey equipment, applications, and internal processes.

• Management support during the onboarding phase with the organization and tools.

• Paired visits whenever possible.

• Significant autonomy in organizing work and travel.

• Opportunity for progression into coordinating more complex technical projects.

• Support from an international group.

• Equal opportunity employer.