Field Service Technician II

atITWRemoteUS flagIllinoisFull-timeField Service EngineerMid-levelSenior$38 – $40/hour

Posted Sep 16

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Address customer requirements in alignment with Hi-Cone’s organizational objectives.

• Install, maintain, troubleshoot, repair, and overhaul automated packaging machinery at beverage manufacturing client locations.

• Collaborate with customers, project managers, engineers, quality staff, sales, and cross-functional teams.

• Determine equipment and material requirements and coordinate with customer representatives and internal teams.

• Complete necessary job-related training courses and testing programs.

• Assist in the training of both internal and external personnel.

• Utilize appropriate hand and power tools.

• Evaluate equipment performance and implement required operational adjustments.

• Read and interpret mechanical and electrical schematics and drawings.

• Maintain expertise in low- and high-voltage electrical systems, PLCs, servo motion systems, discrete and analog field devices, and fundamental wiring principles.

• Plan and execute travel independently.

• Be available for on-call travel 24/7 when not on vacation or during approved time off.


⛳️ Requirements

• Excellent communication skills, including the ability to compose professional emails and service reports.

• Proficient end-user computer skills.

• Capability to read and comprehend mechanical and electrical drawings.

• Strong mechanical troubleshooting, repair, and installation skills.

• Familiarity with PLCs, VFDs, servo systems, and relay logic.

• Experience with Allen Bradley/Rockwell PLC and HMI programming.

• Electromechanical degree is preferred.

• Relevant vocational training or work experience may be accepted.

• Ability to stand for 8 hours a day and lift weights of 40–50 pounds for extended durations.

• Must live within a 2-hour drive from a major airport.

• Must hold a valid driver's license, maintain a clean driving record, and possess a valid passport.

• Must be able to travel freely both domestically and internationally.


🏝️ Benefits

• Comprehensive benefits package available through ITW.

• Commitment to equal employment opportunity and fair treatment for all employees.

• Opportunities for career development and the ability to reach your full potential.

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