Field Service Technician – Hourly

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Install, commission, and test sophisticated food processing machinery across various technologies and product lines.

• Diagnose and rectify mechanical, electrical, and control-related problems utilizing schematics, diagnostic instruments, and PLC/HMI interfaces.

• Conduct preventative maintenance and perform equipment audits.

• Lead or assist in equipment upgrades, retrofits, rebuilds, and optimization of performance.

• Complete service reports, documentation, and expense reports.

• Execute all tasks safely and in accordance with site and company standards.

• Act as the primary on-site customer liaison and represent JBT Marel in a professional manner.

• Communicate findings, corrective measures, and recommendations to customers and internal stakeholders.

• Provide training for operators and maintenance personnel.

• Identify and communicate parts, upgrade, and service opportunities to Sales and Service Management.

• Assist with warranty assessments, failure analysis, and product performance feedback.

• Offer structured feedback to Engineering and Product Management.

• Engage in continuous training across product lines and technologies.

• Support mentoring and cross-training within the PF Service Organization.

• Travel extensively, typically 80–90%, including overnight stays and occasional international assignments.

• Work extended hours, weekends, or holidays during critical downtimes or emergency service situations as required.

⛳️ Requirements

• Associate's degree in a technical discipline (mechanical, electrical, or industrial engineering technology) or equivalent practical experience.

• A minimum of 2+ years of experience in field service, maintenance, or installation.

• Experience in food processing or industrial automation is preferred.

• Familiarity with PLCs, VFDs, servos, and automated control systems is advantageous.

• A valid driver's license is required.

• A valid passport is necessary, or the ability to obtain one.

• Capability to lift up to 50 lbs.

• Ability to work in hot, cold, wet, or noisy environments.

• Capability to climb or navigate elevated platforms or confined spaces.

• Strong mechanical and electrical skills.

• Working knowledge of machine automation, pneumatics, and control systems.

• Proficient in reading engineering drawings, wiring diagrams, and PLC logic.

• Excellent troubleshooting and analytical abilities.

• Computer literacy, including proficiency in Microsoft Office Suite, diagnostic software, and CRM/service reporting tools.

• Commitment to safety and adherence to regulatory and customer site requirements.

• Ability to manage multiple tasks, prioritize effectively, and perform under pressure.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Life insurance.

• Short-term disability.

• Long-term disability.

• Family leave.

• Vision coverage.

• Matched 401(k) plan.

• Benefits available on the first day of employment.