Field Service Technician – Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Provide training for operators and maintenance teams.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Undertake assignments mainly in Brittany and surrounding areas.

• Occasionally travel to other regions of France.

• Prepare for customer visits from home.

• Document service reports.

• Update technical documentation as needed.

• Provide remote support when necessary.

⛳️ Requirements

• Technical degree equivalent to at least a two-year post-secondary qualification in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French with the ability to communicate effectively in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a client-focused setting.

• Strong IT skills, especially with PC systems, networks, and their configurations.

• Experience in field service, customer-site maintenance, commissioning, installation, or field technical support is highly advantageous.

• Strong customer service orientation paired with excellent interpersonal skills.

• Valid Category B driving license is required.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle provided, including a fuel/charging card for personal use.

• Family health insurance fully covered by TOMRA.

• All business travel expenses are reimbursed, including accommodation and travel insurance.

• Provident benefits plan offering salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development opportunities through TOMRA Learn.

• Employee share ownership program on favorable terms.

• Long-service bonus awarded every five years.

• Team events and social gatherings.