Field Service Technician – Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Provide training for operators and maintenance personnel.

• Offer technical knowledge and counsel to clients.

• Represent TOMRA with clients and enhance service quality.

• Execute preventive maintenance, troubleshooting, and service interventions.

• Prepare for customer visits from home.

• Document service visits through detailed reports.

• Revise and update technical documentation.

• Deliver remote support as required.

• Primarily operate in Brittany and surrounding areas.

• Occasionally assist in other regions across France.

⛳️ Requirements

• A minimum of a two-year technical degree in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Ability to effectively communicate in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial machinery in a customer-oriented setting.

• Experience in field service, maintenance at client locations, commissioning, installation, or field technical support is a significant advantage.

• Proficient computer skills, especially with PC systems, networks, and network configuration.

• Strong customer service focus, exceptional interpersonal abilities, and capacity to foster enduring relationships built on trust.

• A valid Category B driving license is mandatory.

🏝️ Benefits

• Annual bonus potential of up to 10%.

• Company vehicle with a fuel/charging card, available for personal use.

• Comprehensive family health insurance fully paid by TOMRA.

• All travel expenses reimbursed.

• Benefits and insurance plan inclusive of salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and work attire provided.

• Access to training and career development opportunities through TOMRA Learn.

• Employee share ownership plan on favorable terms.

• Long-service recognition every five years.

• Team events and social gatherings.