Field Service Technician, Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Conduct maintenance and troubleshooting activities.

• Educate operators and maintenance teams.

• Offer technical knowledge and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Organize customer visits from home.

• Compose service reports.

• Revise technical documentation.

• Provide remote support when required.

• Primarily operate in Brittany and surrounding areas.

• Occasionally travel to other parts of France.

⛳️ Requirements

• Technical qualification equivalent to at least a two-year post-secondary diploma (Bac+2) in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Capability to communicate effectively in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-centric setting.

• Experience in field service, maintenance at client locations, commissioning, installation, or technical support in the field is a considerable advantage.

• Strong computer skills, especially with PC systems, networks, and their configuration.

• A valid Category B driving license is mandatory.

• Excellent customer service orientation, outstanding interpersonal skills, and the ability to establish enduring relationships of trust with clients and colleagues.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company car with a fuel/charging card, available for personal use.

• Comprehensive family health insurance fully covered by TOMRA.

• All work-related travel expenses covered, including accommodation and travel insurance.

• Life and disability insurance plan, featuring salary continuation and death-in-service coverage.

• 25 days of paid leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development through TOMRA Learn.

• Employee share ownership plan on favorable terms.

• Long-service bonus every five years.

• Team events and social gatherings.