Field Service Technician, Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Educate operators and maintenance personnel.

• Offer technical knowledge and guidance to clients.

• Act as a representative of TOMRA to clients and enhance service quality.

• Execute preventive maintenance, troubleshooting, and service duties.

• Prepare for customer visits from home.

• Document service activities and refresh technical documentation.

• Provide remote support as necessary.

• Primarily operate in Brittany and surrounding areas.

• Occasionally assist colleagues and clients in other parts of France.

⛳️ Requirements

• At least a two-year technical degree (Bac+2 or equivalent) in electrical engineering, industrial maintenance, automation, electronics, or a similar discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficient in French and capable of effective communication in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial machinery in a customer-oriented setting.

• Field service experience, including on-site customer maintenance, commissioning, installation, or technical support is highly desirable.

• Strong IT skills, especially with PC systems, networks, and network configuration.

• Excellent customer service skills, with the ability to cultivate enduring trust-based relationships with clients and colleagues.

• A valid Category B driving license is required.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All travel, accommodation, and travel insurance expenses will be reimbursed.

• Benefits package that includes salary continuation and life insurance.

• 25 days of paid leave along with additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and work attire provided.

• Continuous training and development opportunities through TOMRA Learn.

• Employee share ownership program.

• Long-service bonus awarded every five years.

• Team events and social gatherings.