Field Service Technician – Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshooting tasks.

• Provide training for operators and maintenance personnel.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Prepare for customer visits from home.

• Draft service reports.

• Update technical documentation as needed.

• Provide remote assistance when required.

• Primarily work in Brittany and surrounding regions.

• Occasionally travel to other areas within France.

⛳️ Requirements

• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Ability to communicate effectively in English within a technical and professional setting.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-focused environment.

• Solid IT knowledge, particularly regarding PC systems, networks, and their configurations.

• Experience in field service, customer-site maintenance, commissioning, installation, or technical support in the field is a significant advantage.

• Valid Category B driving license is essential.

• Strong customer service orientation and the capacity to build lasting relationships based on trust with clients and colleagues.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with a fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All business travel expenses reimbursed, including accommodation and travel insurance.

• Benefits scheme including salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development through TOMRA Learn.

• Employee share ownership plan on favorable terms.

• Seniority bonus every five years.

• Team events and social gatherings.