Field Service Technician – Electromechanics

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations

• Conduct maintenance and troubleshooting tasks

• Educate operators and maintenance teams

• Offer technical insights and guidance to clients

• Represent TOMRA to clients and enhance service quality

• Execute preventive maintenance, troubleshooting, and service activities

• Prepare for customer visits remotely

• Document service activities in reports

• Revise technical documentation

• Provide remote support when required

• Occasionally assist colleagues and clients in other regions of France

⛳️ Requirements

• Technical qualification at Bac+2 level or above in electrical engineering, industrial maintenance, automation, electronics, or a related discipline

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems

• Proficiency in French and effective communication skills in English within a technical and professional context

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-centric environment

• Strong computer skills, especially with PC systems, networks, and their configurations

• Experience in field-based after-sales service, maintenance at client sites, commissioning, installation, or technical support in the field is a significant asset

• Excellent customer service orientation and strong interpersonal abilities

• Valid Category B driving license is mandatory

• Willingness to travel primarily across Brittany and surrounding areas, with occasional travel to other regions of France

🏝️ Benefits

• Company vehicle with fuel/charging card and allowance for personal use

• Annual bonus potential of up to 10%

• Comprehensive family health insurance fully funded by TOMRA

• Coverage for all travel, accommodation, and travel insurance expenses

• Income protection plan that includes salary continuation and life insurance

• 25 days of paid leave along with additional RTT days

• Laptop, mobile phone, tools, personal protective equipment, and work attire provided

• Continuous training and development opportunities through TOMRA Learn

• Employee share ownership plan available on favorable terms

• Long-service bonus awarded every five years

• Team-building events and social gatherings