Field Service Technician, Electromechanical Systems

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Carry out maintenance and troubleshooting tasks.

• Train operators and maintenance staff.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Organize activities from home in between service appointments.

• Prepare for customer visits and document service reports.

• Update technical documentation as required.

• Provide remote assistance when necessary.

• Primarily operate in Brittany and surrounding areas.

• Occasionally support other regions within France.

⛳️ Requirements

• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Capability to communicate effectively in English in a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment within a customer-focused setting.

• Strong IT skills, especially with PC systems, networks, and their configurations.

• Experience in field-based after-sales service, customer-site maintenance, commissioning, installation, or technical support is highly advantageous.

• Customer-service oriented, with excellent interpersonal skills and the ability to foster lasting relationships based on trust.

• A valid Category B driving license is mandatory.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company car with a fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All travel, accommodation, and travel insurance expenses reimbursed.

• Benefits plan including salary continuation and life insurance.

• 25 days of paid leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development opportunities through TOMRA Learn.

• Employee share ownership program on favorable terms.

• Seniority bonus awarded every five years.

• Team events and social gatherings.