Field Service Technician – Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting machinery at client locations.

• Perform maintenance and troubleshooting tasks.

• Educate operators and maintenance personnel.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Prepare for customer visits from home.

• Document service activities in reports.

• Revise technical documentation as needed.

• Provide remote support when necessary.

• Primarily work throughout Nouvelle-Aquitaine and surrounding areas.

• Occasionally assist colleagues and clients in other regions of France.

⛳️ Requirements

• A minimum of a two-year technical degree (Bac+2) in electrical engineering, industrial maintenance, automation, electronics, or a related field.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French.

• Capability to communicate effectively in English in a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repairing industrial equipment in a customer-oriented setting.

• Strong IT skills, especially with PC systems, networks, and network configuration.

• Experience in field service, customer site maintenance, commissioning, installation, or on-site technical support is a notable advantage.

• Excellent customer service skills and strong interpersonal abilities.

• A valid Category B driving license is required.

🏝️ Benefits

• Company vehicle with fuel/charging card and allowed for personal use.

• Annual bonus of up to 10%.

• Comprehensive family health insurance fully covered by TOMRA.

• All travel expenses are reimbursed.

• Benefits package including salary continuation and life insurance.

• 25 days of paid annual leave plus additional time off in lieu (RTT) days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Continuous training and development through TOMRA Learn.

• Employee share ownership program.

• Loyalty bonus every five years.

• Team events and social gatherings.

• Home-based position.