Field Service Technician – Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and set up sorting equipment at client locations.

• Perform maintenance and troubleshooting tasks.

• Train operators and maintenance personnel.

• Offer technical expertise, support, and guidance to clients.

• Represent TOMRA to clients and enhance service quality.

• Prepare for customer visits from your home office.

• Draft service reports.

• Update technical documentation as necessary.

• Provide remote assistance when needed.

• Primarily work in Brittany and surrounding areas.

• Occasionally travel to other regions within France.

⛳️ Requirements

• A technical qualification that is at least equivalent to a two-year post-secondary diploma in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French and the capability to communicate effectively in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-oriented environment.

• Strong IT skills, especially with PC systems, networks, and network configuration.

• A valid Category B driving license is required.

• Experience in field service, on-site customer maintenance, commissioning, installation, or field technical support would be a considerable advantage.

• Excellent customer service skills, strong interpersonal abilities, and the capacity to establish long-lasting relationships based on trust.

🏝️ Benefits

• Company vehicle provided, including a fuel card and permission for personal use.

• Annual bonus of up to 10%.

• Comprehensive family health insurance fully funded by TOMRA for you and your dependents.

• All business travel expenses covered.

• Accommodation and travel insurance fully funded by TOMRA.

• Life and disability benefits, including salary continuation and death-in-service insurance.

• 25 days of paid annual leave, in addition to extra time off in lieu (RTT) days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Access to training and career development opportunities through TOMRA Learn.

• Employee share ownership plan on favorable terms.

• Long-service bonus awarded every five years.

• Team events and social gatherings.

• Home-based position.