
Field Service Technician – Electromechanical
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in France.
• Install and commission sorting equipment at client locations.
• Perform maintenance and troubleshooting activities.
• Educate operators and maintenance personnel.
• Deliver technical expertise, support, and advice to clients.
• Represent TOMRA to clients and enhance service quality.
• Arrange remote work between service appointments.
• Prepare for customer visits, compose service reports, and update technical documentation.
• Offer remote assistance when required.
• Primarily support clients in Brittany and surrounding areas.
• Occasionally assist colleagues and clients in other regions of France.
• Technical qualification at Bac+2 level or above in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.
• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.
• Proficiency in French and the ability to communicate effectively in English in a technical and professional context.
• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-oriented setting.
• Background in field-based after-sales service, customer-site maintenance, commissioning, installation, or field technical support is highly advantageous.
• Good IT proficiency, especially with PC systems, networks, and their configurations.
• Strong customer service focus and exceptional interpersonal skills.
• A valid Category B driving license is mandatory.
• Annual bonus of up to 10%.
• Company vehicle with fuel/charging card, available for personal use.
• Family health insurance fully covered by TOMRA.
• All travel, accommodation, and travel insurance costs reimbursed.
• Benefits plan that includes salary continuation and life insurance.
• 25 days of paid leave plus additional RTT days.
• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.
• Training and career development opportunities through TOMRA Learn.
• Employee share ownership program.
• Long-service bonus every five years.
• Team events and social gatherings.
• Home-based position.
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