Field Service Technician – Electromechanical

atTOMRARemoteFR flagFranceFull-timeField Service EngineerMid-levelSenior€41.9k/year

Posted 2 days ago

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Perform maintenance and troubleshooting activities.

• Educate operators and maintenance personnel.

• Deliver technical expertise, support, and advice to clients.

• Represent TOMRA to clients and enhance service quality.

• Arrange remote work between service appointments.

• Prepare for customer visits, compose service reports, and update technical documentation.

• Offer remote assistance when required.

• Primarily support clients in Brittany and surrounding areas.

• Occasionally assist colleagues and clients in other regions of France.


⛳️ Requirements

• Technical qualification at Bac+2 level or above in electrical engineering, industrial maintenance, automation, electronics, or a related discipline.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French and the ability to communicate effectively in English in a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-oriented setting.

• Background in field-based after-sales service, customer-site maintenance, commissioning, installation, or field technical support is highly advantageous.

• Good IT proficiency, especially with PC systems, networks, and their configurations.

• Strong customer service focus and exceptional interpersonal skills.

• A valid Category B driving license is mandatory.


🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All travel, accommodation, and travel insurance costs reimbursed.

• Benefits plan that includes salary continuation and life insurance.

• 25 days of paid leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Training and career development opportunities through TOMRA Learn.

• Employee share ownership program.

• Long-service bonus every five years.

• Team events and social gatherings.

• Home-based position.

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