Field Service Technician – Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting machinery at client locations.

• Perform maintenance and troubleshooting tasks.

• Educate operators and maintenance personnel.

• Offer technical guidance and support to clients.

• Represent TOMRA to clients and enhance service quality.

• Prepare for customer visits from home.

• Draft service reports.

• Update technical documentation.

• Provide remote assistance when required.

• Primarily work in Brittany and its surrounding areas.

• Occasionally assist colleagues and clients in other regions of France.

⛳️ Requirements

• Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related field.

• Hands-on experience in diagnosing electrical issues and conducting electromechanical troubleshooting.

• Fluency in French.

• Capability to communicate effectively in English within a technical and professional context.

• Established experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in customer-centric settings.

• Experience in field service, on-site customer maintenance, commissioning, installation, or technical field support is highly advantageous.

• Proficient IT skills, especially with PC systems, networks, and their configuration.

• A valid Category B driving license is required.

• Strong customer service orientation, excellent interpersonal skills, and the ability to cultivate lasting relationships based on trust.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with a fuel/charging card, available for personal use.

• Family health insurance fully covered by TOMRA.

• All business travel expenses covered, including accommodation and travel insurance.

• Benefits plan including salary continuation and life insurance.

• 25 days of paid annual leave plus additional RTT days.

• Laptop, mobile phone, tools, personal protective equipment, and workwear provided.

• Ongoing training and development through TOMRA Learn.

• Employee share ownership plan on preferential terms.

• Long-service bonus every five years.

• Team events and social gatherings.

• Home-based position.