Field Service Technician – Electromechanical

This is a fully remote position, open to applicants in France.

📋 Description

• Install and commission sorting equipment at client locations.

• Conduct maintenance and troubleshoot operations.

• Educate operators and maintenance teams.

• Offer technical expertise and guidance to customers.

• Represent TOMRA to clients and enhance service quality.

• Primarily undertake assignments in Brittany and surrounding areas.

• Occasionally provide assistance in other regions of France.

• Prepare for customer visits from home.

• Document service reports.

• Update technical documentation as needed.

• Provide remote support when required.

⛳️ Requirements

• Technical qualification at least equivalent to a two-year post-secondary degree in electrical engineering, industrial maintenance, automation, electronics, or a related field.

• Hands-on experience in diagnosing electrical issues and troubleshooting electromechanical systems.

• Proficiency in French and effective communication skills in English within a technical and professional context.

• Demonstrated experience in preventive maintenance, fault diagnosis, and repair of industrial equipment in a customer-centric environment.

• Experience in field service, maintenance at customer locations, commissioning, installation, or technical field support is a significant asset.

• Strong IT skills, particularly in PC systems, networks, and their configuration.

• Excellent customer service orientation with the ability to foster long-lasting relationships based on trust.

• A valid Category B driving license is mandatory.

🏝️ Benefits

• Annual bonus of up to 10%.

• Company vehicle with fuel/charging card, available for personal use as well.

• Comprehensive family health insurance fully funded by TOMRA.

• Coverage for all travel, accommodation, and travel insurance expenses.

• Benefits plan including salary continuation and life insurance.

• 25 days of paid annual leave in addition to extra RTT days.

• Provision of laptop, mobile phone, tools, personal protective equipment, and workwear.

• Opportunities for training and career development through TOMRA Learn.

• Employee share ownership plan on favorable terms.

• Loyalty bonus awarded every five years.

• Team events and social gatherings.

• Home-based position.