Field Service Technician – Dispenser, Concrete Admixtures

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assemble, install, calibrate, and maintain dispensing equipment, encompassing both electrical and mechanical components.

• Carry out preventive and emergency repairs to guarantee uptime and reliability.

• Assist customers in the proper usage and upkeep of equipment.

• Keep service logs and manage equipment inventory, ensuring the availability of parts.

• Collaborate with the supervisor to plan effective installation and service schedules.

• Work alongside Sales Representatives to cultivate and sustain professional relationships with customers.

• Address product demand and service requirements through prompt, high-quality interactions.

• Place delivery orders as necessary and respond swiftly to customer inquiries.

• Organize and schedule daily, weekly, and monthly service tasks.

• Manage equipment ordering, expense reporting, calibration tracking, and compliance documentation.

• Adhere to company policies, operational procedures, and safety regulations.

• Execute additional duties as assigned.

⛳️ Requirements

• A high school diploma or GED is required.

• Trade certification or over 4 years of experience in construction or dispenser equipment is preferred.

• Proficient in mechanical, electrical, and basic plumbing systems.

• Capability to read and interpret mechanical and electrical schematics.

• Possession of a valid driver’s license with a clean driving record.

• Physically capable of climbing, bending, stretching, and lifting up to 50 lbs. independently (100 lbs. with assistance).

• Strong organizational, planning, and customer service abilities.

• Effective oral and written communication skills; capable of managing conflict and fostering positive relationships.

• Ability to maintain a significant level of travel within the assigned region.

🏝️ Benefits

• Annual discretionary bonus based on individual performance and company outcomes.

• Company vehicle and fuel card provided.

• FREE MEDICAL INSURANCE for employees or a highly competitive medical plan with minimal monthly contributions and no deductibles.

• 17 days of paid sick and vacation time each year, prorated during the first year.

• 401K retirement plan with up to 6% matching contributions.

• Dental and vision insurance programs available.

• Flexible spending accounts offered.

• Employer-covered life insurance.

• Free telemedicine physician services.

• Tuition reimbursement programs to support further education.

• Discounted home and auto insurance plans.

• Supplemental life insurance options available.

• Various other employee-centric perks and initiatives provided by the company.