Field Service Technician

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver Technical Advisory Services for the commissioning and warranty support of solar PV inverters and related electrical systems.

• Commission solar PV inverters based on project specifications.

• Collect information to evaluate project requirements within the designated scope.

• Adhere to Company commissioning procedures and checklists.

• Diagnose, rectify, and document issues encountered during commissioning or warranty support.

• Revise drawings and project documentation to reflect "as installed" conditions.

• Lead specific components of client Final Acceptance Tests.

• Participate in factory witness tests.

• Collaborate with vendors to address testing challenges.

• Educate clients on system maintenance and operational procedures.

• Train field service staff on Company processes and product solutions as necessary.

• Identify site-specific opportunities and propose solutions to management.

• Provide updates on commissioning status and testing reports.

• Maintain safety qualifications and adhere to both Company and client safety standards.

• Oversee site schedules and coordinate personnel, escalating issues as needed.

• Ensure that assigned safety equipment is accessible and operational.

• Complete designated tasks, inform managers, and alert them to any delivery issues.

• Collaborate with colleagues and stakeholders across the organization.

• Follow Company policies, procedures, regulations, and legal requirements.

• Suggest enhancements and ensure the effective utilization of business tools and processes.

⛳️ Requirements

• High school diploma or GED required.

• At least 1 year of experience in commissioning and servicing power distribution, power electronic, and rotating machine products.

• Proven presentation abilities.

• Capability to work in outdoor environments with varying temperatures.

• Ability to lift 50 lbs.

• Proficiency in standing for extended periods on hard surfaces.

• Willingness to travel, both domestically and internationally, approximately 75% of the time, sometimes with little notice.

• Demonstrated successful working relationships with clients, suppliers, and both internal and external contacts.

• Proven personal leadership, interpersonal, organizational, administrative, and communication skills.

• Evidence of continuous improvement in areas of responsibility.

• Proficient in MS Office, software programming languages, and simulation tools.

• Preferred: Associate’s degree in Electrical Engineering Technology or equivalent through education and/or work experience.

• Preferred: 3 years of experience in commissioning power distribution, power electronic, and rotating machine products.

• Preferred: Proven experience with Utility Scale Solar PV Inverters.

• Preferred: Familiarity with TMEIC engineering tools and product configuration tools.

• Preferred: Established successful relationships with foreign parent or subsidiary companies.

• Preferred: Demonstrated success in coordinating others' work to achieve assigned objectives.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Retirement savings plan with employer matching.

• Opportunities for professional development and career advancement.

• Flexible work arrangements with a supportive team environment.