This is a fully remote position, open to applicants in Washington.

📋 Description

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake systems.

• Offer both on-site and remote technical support to ensure machines operate at peak performance.

• Train customers on machine operation, preventive maintenance, and safety protocols.

• Diagnose and rectify mechanical, electrical, hydraulic, and software problems.

• Complete comprehensive service documentation and reports.

• Keep technical documentation current and assist in identifying parts.

• Build and maintain strong relationships with customers.

• Take part in on-call rotation for after-hours and holiday assistance.

• Perform routine and preventive maintenance tasks.

⛳️ Requirements

• A high school diploma is mandatory.

• At least 2 years of experience with Waterjet, CNC Laser, or Press Brake systems.

• Practical experience in the installation of industrial machinery or field service.

• Strong skills in mechanical, electrical, hydraulic, and pneumatic troubleshooting.

• Proficient in mechanical, hydraulic, pneumatic, plumbing, electrical, and electronic systems.

• Excellent diagnostic and troubleshooting capabilities.

• Proficient in Microsoft Office (Word, Excel, Outlook, Teams), Concur, and Kronos.

• Strong verbal and written communication skills, with the ability to clearly articulate complex technical issues.

• Capable of organizing tasks, managing time effectively, and working independently.

• A valid driver’s license and passport are required.

• Must be able to lift up to 70 lbs and handle physically demanding tasks.

• Willingness to work overtime and occasionally on weekends.

• Availability for extensive travel, up to 100% overnight Monday through Friday, with occasional international trips.

🏝️ Benefits

• Opportunities for training and career advancement.

• Competitive salary packages.

• Medical insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• 401(k) retirement plan.

• Paid time off.

• Life insurance coverage.

• Paid disability insurance.

• Education reimbursement programs.