This is a fully remote position, open to applicants in California.

📋 Description

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake systems.

• Provide both on-site and remote technical support to guarantee optimal machine performance.

• Educate customers on machine operation, preventive maintenance, and safety protocols.

• Diagnose and address mechanical, electrical, hydraulic, and software issues.

• Complete comprehensive service documentation and reports.

• Keep technical documentation current and assist with parts identification.

• Build and maintain strong relationships with customers.

• Participate in an on-call rotation for after-hours and holiday assistance.

• Carry out routine and preventive maintenance tasks.

⛳️ Requirements

• High school diploma is mandatory.

• At least 2 years of experience with Waterjet, CNC Laser, or Press Brake systems.

• Practical experience in industrial machinery installation or field service.

• Proficient in mechanical, hydraulic, pneumatic, plumbing, electrical, and electronic systems.

• Strong diagnostic and troubleshooting abilities.

• Proficient in Microsoft Office (Word, Excel, Outlook, Teams), Concur, and Kronos.

• Valid driver’s license and passport are required.

• Capability to lift up to 70 lbs and perform physically demanding tasks.

• Willingness to work overtime and on occasional weekends.

• Excellent verbal and written communication skills.

• Ability to organize tasks, manage time efficiently, and work independently.

• Willingness to travel extensively, up to 100% overnight from Monday to Friday, with occasional international travel.

🏝️ Benefits

• Opportunities for training and career advancement.

• Competitive salary packages.

• Medical insurance coverage.

• Dental insurance available.

• Vision insurance options.

• 401(k) retirement plan.

• Paid time off (PTO).

• Life insurance provided.

• Paid disability insurance coverage.

• Education reimbursement program.