Field Service Technician

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver on-site technical assistance for customer projects.

• Facilitate both cold and hot commissioning of battery systems.

• Identify and resolve battery performance issues, including cell and module charging and balancing.

• Assist in the decommissioning of battery systems and sites, covering maintenance, cleanup, disassembly, and equipment removal.

• Act as the primary EHS representative on-site, ensuring compliance with OSHA and regulatory standards.

• Serve as an escalation point for field service challenges and address customer concerns.

• Collect and report customer feedback to enhance service processes.

• Aid in the implementation and ongoing improvement of standard operating procedures.

• Collaborate on the integration of new tools and technologies for field operations.

• Maintain adherence to safety regulations, company policies, quality standards, and industry practices.

• Manage project administration tasks, including daily and expense reports.

• Travel to and remain at designated job sites until all tasks are completed.

• Oversee field tools for assignments and projects.

• Ensure operational excellence across all areas.

⛳️ Requirements

• Technical or Trade degree, High School diploma, GED, or equivalent practical experience.

• Minimum of 1 year experience as a field service technician in electrical power generation, renewable energy, or related fields.

• Relevant safety certifications.

• Proficiency with computers and the installation of controls-related firmware and software.

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Excellent communication and interpersonal abilities.

• Capability to work autonomously and coordinate effectively with a team.

• Competence in managing multiple projects and objectives simultaneously.

• Ability to follow instructions and complete tasks within deadlines.

• Self-motivated, detail-oriented, organized, and adaptable.

• Proven leadership, teamwork, integrity, and accountability skills.

• Willingness to travel and engage with customers.

• Capability to frequently lift objects weighing over 50 lbs, and to stand, sit, or kneel for extended periods, while working outdoors in various weather conditions.

🏝️ Benefits

• Comprehensive health benefits.

• Opportunities for professional development and training.

• Competitive salary and performance bonuses.

• Flexible work schedule.

• Supportive work environment promoting teamwork and collaboration.