Field Service Technician

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Deliver on-site technical assistance for client projects and manage daily tasks.

• Facilitate both cold and hot commissioning of battery systems.

• Address battery-related performance challenges, which encompass cell and module charging/balancing as well as site equipment operations.

• Assist in the decommissioning of battery systems and sites, involving maintenance, cleanup, disassembly, and equipment removal.

• Represent the EHS directly in the field, ensuring adherence to OSHA and regulatory standards.

• Act as a point of escalation for field service challenges and resolve client inquiries.

• Collaborate with the team to monitor and enhance positive operational metrics.

• Collect and report client feedback to refine service processes.

• Implement and continuously enhance standard operating procedures for service tasks.

• Embrace new tools and technologies to optimize field operations.

• Ensure compliance with safety regulations, corporate policies, quality guidelines, and industry standards.

• Complete administrative tasks related to projects, including daily logs and expense reports.

• Travel to assigned job sites and stay until tasks are finalized.

• Manage field tools necessary for assignments and projects.

• Strive for excellence across all operational domains.

⛳️ Requirements

• A Technical or Trade degree, High School diploma, GED, or equivalent professional experience.

• Over 1 year of experience as a field service technician in electrical power generation, renewable energy sectors, or similar fields, along with relevant safety certifications.

• Familiarity with computers and the installation of controls-related firmware and software.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).

• Excellent communication and interpersonal abilities.

• Capability to work autonomously as well as collaboratively within a team.

• A continuous learner adept at managing multiple projects and goals.

• Ability to adhere to directions and fulfill tasks as promised.

• Self-motivated, highly detail-oriented, organized, and adaptable.

• Proven achievements showcasing leadership, teamwork, integrity, and accountability.

• Willingness to travel and engage with clients.

• Capacity to regularly lift objects weighing over 50 lbs, and to stand, sit, or kneel for long durations, while working outdoors in various weather conditions.

• Requires 75% or more travel to client locations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and training.

• Flexible work arrangements and paid time off.

• Retirement savings plan with company match.