
Field Service Technician
Posted Sep 14

Posted Sep 14
This is a fully remote position, open to applicants in New York.
• Install, maintain, and upgrade shipping and mailing equipment from Pitney Bowes.
• Provide support for both hardware and software solutions.
• Diagnose and repair equipment issues to minimize client callbacks.
• Educate clients on the use of Pitney Bowes equipment during installation.
• Operate in a fully client-facing role as a representative of Pitney Bowes.
• Cover a diverse multi-zip code territory, requiring significant driving time.
• Utilize hand tools and small power tools for repairs, maintenance, and installations.
• Ensure a safe and tidy work environment is maintained.
• Deliver services to clients across various Pitney Bowes shipping and mailing technologies, including inserters and lockers.
• Possess a valid driver's license with a clean driving record and dependable transportation.
• Capability to lift 55 lbs or more, with or without accommodations.
• Willingness to travel within a multi-zip code territory, with up to 80% of time spent driving.
• Ability to bend, squat, stoop, or stand for extended durations.
• Proficient in a Windows environment, with basic understanding of PC and networking (preferred).
• Experience with automated equipment is preferred.
• Mechanically inclined, with the ability to troubleshoot or repair hardware and software solutions.
• Must be legally authorized to work in the United States.
• The employer will not sponsor employment visa status now or in the future.
• Opportunity for career growth and development.
• An inclusive work environment that encourages diverse perspectives and ideas.
• Engaging and unique opportunities to contribute to the success of a transformative organization.
• Comprehensive global benefits, including PB Benefits and Wellbeing Programs.
• Potential to earn additional income by selling services or parts to clients.
ABB
ABB
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