
Field Service Technician
Posted Sep 14

Posted Sep 14
This is a fully remote position, open to applicants in New York.
β’ Install, maintain, and upgrade shipping and mailing equipment from Pitney Bowes.
β’ Provide support for both hardware and software solutions.
β’ Diagnose and repair equipment issues to minimize client callbacks.
β’ Educate clients on the use of Pitney Bowes equipment during installation.
β’ Operate in a fully client-facing role as a representative of Pitney Bowes.
β’ Cover a diverse multi-zip code territory, requiring significant driving time.
β’ Utilize hand tools and small power tools for repairs, maintenance, and installations.
β’ Ensure a safe and tidy work environment is maintained.
β’ Deliver services to clients across various Pitney Bowes shipping and mailing technologies, including inserters and lockers.
β’ Possess a valid driver's license with a clean driving record and dependable transportation.
β’ Capability to lift 55 lbs or more, with or without accommodations.
β’ Willingness to travel within a multi-zip code territory, with up to 80% of time spent driving.
β’ Ability to bend, squat, stoop, or stand for extended durations.
β’ Proficient in a Windows environment, with basic understanding of PC and networking (preferred).
β’ Experience with automated equipment is preferred.
β’ Mechanically inclined, with the ability to troubleshoot or repair hardware and software solutions.
β’ Must be legally authorized to work in the United States.
β’ The employer will not sponsor employment visa status now or in the future.
β’ Opportunity for career growth and development.
β’ An inclusive work environment that encourages diverse perspectives and ideas.
β’ Engaging and unique opportunities to contribute to the success of a transformative organization.
β’ Comprehensive global benefits, including PB Benefits and Wellbeing Programs.
β’ Potential to earn additional income by selling services or parts to clients.
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