Field Service Technician

atPitney BowesRemoteUS flagNew YorkFull-timeField Service EngineerMid-levelSenior$25/hour

Posted Sep 14

This is a fully remote position, open to applicants in New York.

📋 Description

• Install, maintain, and upgrade shipping and mailing equipment from Pitney Bowes.

• Provide support for both hardware and software solutions.

• Diagnose and repair equipment issues to minimize client callbacks.

• Educate clients on the use of Pitney Bowes equipment during installation.

• Operate in a fully client-facing role as a representative of Pitney Bowes.

• Cover a diverse multi-zip code territory, requiring significant driving time.

• Utilize hand tools and small power tools for repairs, maintenance, and installations.

• Ensure a safe and tidy work environment is maintained.

• Deliver services to clients across various Pitney Bowes shipping and mailing technologies, including inserters and lockers.


⛳️ Requirements

• Possess a valid driver's license with a clean driving record and dependable transportation.

• Capability to lift 55 lbs or more, with or without accommodations.

• Willingness to travel within a multi-zip code territory, with up to 80% of time spent driving.

• Ability to bend, squat, stoop, or stand for extended durations.

• Proficient in a Windows environment, with basic understanding of PC and networking (preferred).

• Experience with automated equipment is preferred.

• Mechanically inclined, with the ability to troubleshoot or repair hardware and software solutions.

• Must be legally authorized to work in the United States.

• The employer will not sponsor employment visa status now or in the future.


🏝️ Benefits

• Opportunity for career growth and development.

• An inclusive work environment that encourages diverse perspectives and ideas.

• Engaging and unique opportunities to contribute to the success of a transformative organization.

• Comprehensive global benefits, including PB Benefits and Wellbeing Programs.

• Potential to earn additional income by selling services or parts to clients.

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