
Field Service Technician
Posted Sep 9

Posted Sep 9
This is a fully remote position, open to applicants in Alabama.
β’ Install, maintain, and upgrade postage meters as well as other shipping and mailing equipment at client locations.
β’ Diagnose and repair machinery while reducing the number of repeat service calls.
β’ Review instructional materials and educate clients on the proper use of the equipment.
β’ Keep clients updated during maintenance activities or system downtimes.
β’ Acquire skills to work on various products including copiers and Smart Lockers.
β’ Assist in driving revenue growth through generating sales leads, selling supplies, and providing billable professional services.
β’ Travel on a daily basis to various customer sites.
β’ Experience with mechanical systems.
β’ Proficient in troubleshooting and repairing mechanical or electrical devices.
β’ A valid driver's license is required.
β’ Must possess a clean driving record.
β’ A reliable vehicle is necessary for daily travel to multiple client locations.
β’ Capability to lift or move 55 lbs, with or without accommodations.
β’ Availability to work Monday through Friday, with potential for overtime as required.
β’ Effective communication skills for client interactions.
β’ Willingness to promote additional products or services and earn commissions.
β’ Familiarity with a Windows environment is preferred.
β’ Basic understanding of PC and networking concepts is preferred.
β’ Experience with automated machinery is preferred.
β’ Provision of tools, equipment, and a fleet vehicle.
β’ Payment for mileage until the company vehicle is assigned.
β’ Opportunities for training and professional development.
β’ Potential for career advancement.
β’ Full-time schedule from Monday to Friday during the day.
β’ Paid time off benefits.
β’ Medical, dental, and vision coverage effective from the first day of the month following the start date.
β’ Incentives for sales performance.
β’ Overtime opportunities as needed.
β’ A welcoming and inclusive workplace environment.
β’ Comprehensive global benefits and wellbeing programs.
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