Field Service Technician

atPitney BowesRemoteUS flagAlabamaFull-timeField Service EngineerMid-levelSenior$22 – $25/hour

Posted Sep 9

This is a fully remote position, open to applicants in Alabama.

πŸ“‹ Description

β€’ Install, maintain, and upgrade postage meters as well as other shipping and mailing equipment at client locations.

β€’ Diagnose and repair machinery while reducing the number of repeat service calls.

β€’ Review instructional materials and educate clients on the proper use of the equipment.

β€’ Keep clients updated during maintenance activities or system downtimes.

β€’ Acquire skills to work on various products including copiers and Smart Lockers.

β€’ Assist in driving revenue growth through generating sales leads, selling supplies, and providing billable professional services.

β€’ Travel on a daily basis to various customer sites.


⛳️ Requirements

β€’ Experience with mechanical systems.

β€’ Proficient in troubleshooting and repairing mechanical or electrical devices.

β€’ A valid driver's license is required.

β€’ Must possess a clean driving record.

β€’ A reliable vehicle is necessary for daily travel to multiple client locations.

β€’ Capability to lift or move 55 lbs, with or without accommodations.

β€’ Availability to work Monday through Friday, with potential for overtime as required.

β€’ Effective communication skills for client interactions.

β€’ Willingness to promote additional products or services and earn commissions.

β€’ Familiarity with a Windows environment is preferred.

β€’ Basic understanding of PC and networking concepts is preferred.

β€’ Experience with automated machinery is preferred.


🏝️ Benefits

β€’ Provision of tools, equipment, and a fleet vehicle.

β€’ Payment for mileage until the company vehicle is assigned.

β€’ Opportunities for training and professional development.

β€’ Potential for career advancement.

β€’ Full-time schedule from Monday to Friday during the day.

β€’ Paid time off benefits.

β€’ Medical, dental, and vision coverage effective from the first day of the month following the start date.

β€’ Incentives for sales performance.

β€’ Overtime opportunities as needed.

β€’ A welcoming and inclusive workplace environment.

β€’ Comprehensive global benefits and wellbeing programs.

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