This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Install, troubleshoot, and offer technical maintenance for ATMs, retail, and other equipment within a designated customer and/or product area.

• Execute incident handling, preventive maintenance, IMAC/R, and customer training responsibilities.

• Utilize diagnostic tools to analyze and resolve hardware and software failures through comprehensive examination.

• Conduct component-level hardware repairs; clean and fine-tune mechanical components.

• Configure and implement relevant software installations.

• Carry out routine inspections as per established procedures.

• Install, relocate, add, modify, and remove hardware and software solutions.

• Educate and train customers on the operation and use of installed hardware and software.

⛳️ Requirements

• Required education or equivalent professional experience.

• A minimum of 2-4 years of pertinent experience or a comparable combination of education and field experience, particularly in Field Service, with prior exposure to ATM cash systems being highly preferred.

• Previous experience in customer-site commissioning is strongly desirable.

• Strong IT literacy, including some familiarity with software-related tasks.

• Break/fix engineering experience is a plus.

• Excellent written and verbal communication skills.

• A full UK clean driver's license and a driving record that meets DN's fleet requirements.

🏝️ Benefits

• Equal opportunity employer

• Armed Forces friendly employer

• Applications encouraged from former Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners