This is a fully remote position, open to applicants in Florida.

📋 Description

• Install, troubleshoot, and provide technical support for hardware and software products, primarily at customer locations.

• Conduct routine inspections, cleaning, minor repairs, and preventive maintenance activities.

• Evaluate products for proper functionality, address issues, and escalate situations as per established protocols.

• Diagnose hardware and software malfunctions using various diagnostic tools.

• Execute repairs at the component level for hardware.

• Clean and fine-tune mechanical components as necessary.

• Set up and install relevant software applications.

• Replenish consumables as instructed.

• Install, relocate, modify, and deactivate hardware and software systems.

• Educate customers on the use and operation of installed hardware and software.

• Complete necessary documentation and coordinate service schedules.

• Engage in training sessions, KPI projects, and other special assignments.

⛳️ Requirements

• Educational background or equivalent professional experience is necessary.

• A minimum of 1-2 years of pertinent experience or a relevant mix of education and experience in Field Services.

• Strong written and verbal communication abilities.

• Valid driver's license and a driving record that meets DN's fleet standards.

🏝️ Benefits

• Equal opportunity employer

• Diversity-valuing workplace

• On-the-job, classroom, and web-based training