This is a fully remote position, open to applicants in California.

📋 Description

• Install, troubleshoot, and offer technical support for product and component hardware and software, primarily at customer locations.

• Conduct scheduled inspections, cleaning, minor repairs, and preventive maintenance within a designated area.

• Evaluate products for proper functionality and resolve hardware and software issues utilizing diagnostic tools.

• Execute repairs at the component level for hardware.

• Clean and fine-tune mechanical components.

• Set up and install relevant software.

• Install, relocate, modify, add, and remove hardware and software products as needed.

• Replenish consumables as instructed.

• Educate customers on the proper use and operation of installed hardware and software.

• Schedule services, complete necessary documentation, and ensure customer satisfaction.

• Engage in training, KPI initiatives, and special projects.

⛳️ Requirements

• Required education or equivalent professional experience.

• A minimum of 1-2 years of relevant experience or a comparable blend of education and experience in Field Services.

• Strong written and verbal communication abilities.

• A valid driver's license and a driving record that meets DN's fleet standards.

🏝️ Benefits

• Opportunities for incentives or other types of variable compensation may be available, subject to applicable plan documents.

• Training provided through on-the-job experiences, classroom settings, and online platforms.