
Field Service Representative
Posted Sep 18

Posted Sep 18
This is a fully remote position, open to applicants in Maryland, +1 more state.
• Drive profitable growth by selling a diverse and unique range of solutions while effectively managing the current portfolio.
• Cultivate an understanding of agents’ business models and formulate business plans that maximize opportunities in line with growth strategies.
• Oversee and manage agent and customer value propositions to achieve profitable growth.
• Retain existing business and expand market share within the assigned territory by improving the customer experience for RCIS agents.
• Educate agents on RCIS products and guide them on marketing these products to customers to enhance their business growth.
• Identify new or improved products and services to support agency operations.
• Assess training requirements and lead training sessions for agents on RCIS products and software.
• Organize and deliver presentations at agent training meetings.
• Detect and analyze processing and servicing challenges, propose solutions, and work collaboratively with departments to resolve issues.
• Ensure compliance with regulatory standards among agents and assist in establishing quality control measures.
• Provide expertise in specific subject matters and aid in the development of Standard Operating Procedures (SOPs).
• Bachelor’s Degree with 6 or more years of experience in Sales, OR a High School Diploma or Equivalent with 8 or more years of experience in Sales, OR completion of the Zurich Certified Insurance Apprentice program along with an Associate Degree and 6 or more years of experience in Sales.
• Preferred experience in the insurance industry.
• Strong verbal and written communication skills are preferred.
• Must reside within the designated territory of Virginia, Maryland, or Delaware.
• Anticipated travel is 50%.
• Employment sponsorship is not available.
• Eligibility for short-term incentive bonuses set at 15%.
• Competitive salary.
• Comprehensive benefits package for employees and their families.
• Opportunities for growth, inclusion, and a supportive work environment.
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