Field Service Engineer – Multi-Modality Imaging, MRI / CT / XR / Ultrasound

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Install, commission, upgrade, and decommission GE HealthCare imaging systems, which include MRI, CT, X-Ray, and Ultrasound equipment.

• Conduct preventative maintenance activities to ensure maximum equipment uptime, reliability, and operational performance.

• Diagnose and resolve complex hardware, software, electrical, and networking issues utilizing advanced diagnostic tools and service documentation.

• Perform repairs, calibrations, modifications, and software updates in alignment with quality and safety standards.

• Offer technical guidance and support to clinical and biomedical engineering teams.

• Precisely document service activities, maintenance records, and technical findings within designated service management systems.

• Manage spare parts inventory to guarantee the timely availability of essential components.

• Ensure compliance with company policies, quality standards, and relevant regulatory requirements.

• Cultivate strong customer relationships through professional communication and proactive resolution of issues.

• Engage in an on-call rotation to assist with urgent customer needs as necessary.

• Continuously enhance technical expertise through training and ongoing learning opportunities.

• Work directly at customer locations, supporting healthcare providers throughout Ireland.

⛳️ Requirements

• Bachelor’s degree in biomedical engineering, Electrical Engineering, Electronics Engineering, or a related technical field, or equivalent technical experience.

• Prior experience servicing complex medical imaging systems or advanced electro-mechanical equipment.

• Strong troubleshooting and problem-solving abilities with a talent for diagnosing and repairing intricate systems.

• Knowledge of networking concepts and healthcare IT environments, including DICOM and PACS.

• Exceptional communication and customer-facing skills.

• Capability to work independently and efficiently manage a field-based workload.

• Proficiency in technical documentation, diagnostic software, and service tools.

• Valid driver's license and willingness to travel within the assigned territory.

• Ability to occasionally lift and move equipment as necessary.

• Preferred: Experience in supporting MRI, CT, X-Ray, Ultrasound, or other diagnostic imaging modalities.

• Preferred: Familiarity with GE HealthCare products and technologies.

• Preferred: Experience in a regulated healthcare or medical device environment.

🏝️ Benefits

• World-class training.

• Training and ongoing learning opportunities.

• Relocation assistance not provided.