Field Service Engineer – Inspection

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Develop, finalize, or enhance vision system recipes for the inspection of pharmaceutical injectable products.

• Collaborate with COC on artificial intelligence solutions, tailored vision applications, and vision system integrations.

• Install equipment and assist customers during Site Acceptance Testing (SAT).

• Support Factory Acceptance Testing (FAT) with customers at Syntegon facilities located in Japan, Germany, or Denmark.

• Conduct vision tuning and provide training to new technicians and engineers on tuning standards.

• Assist customers in supplying samples to create machine vision recipes and meet defect detection goals with minimal false rejections.

• Educate customer personnel on the operation and maintenance of inspection, packaging, and assembly equipment.

• Execute preventive maintenance on-site for customers and resolve mechanical and electrical issues with machines.

• Maintain consistent communication with clients to guarantee machine performance and satisfaction.

• Conduct vision training sessions at customer locations.

• Carry out PC repairs and upgrades at customer sites.

• Provide phone support for operational issues related to machines.

• Create service visit summaries and technical documentation.

⛳️ Requirements

• Bachelor's degree in Science/Engineering or a combination of education and relevant work experience.

• At least one year of practical experience with Vision Systems; Halcon or Cognex preferred.

• Valid Driver’s License.

• Passport or the ability to obtain a passport.

• Capability to lift items weighing up to 30 pounds, maneuver equipment for installation, and work in lower areas of machinery.

• Openness to work overtime and on occasional weekends.

• Willingness to travel approximately 75% of the time domestically and occasionally internationally.

🏝️ Benefits

• Health insurance (Medical, Dental, Vision, and Prescription from day one).

• 401(k) plan with a generous company match.

• Employer-paid short- and long-term disability insurance.

• Life insurance coverage.

• Education assistance program.

• Paid time off.

• Employee assistance program.

• Eligibility for overtime pay.

• Opportunities for approximately 75% domestic and occasional international travel.